THE VALUE & PRICING BLOG

The latest stories, blog articles, and pricing news from the Ibbaka team

Steven Forth Steven Forth

The data you need to collect to inform pricing actions

Good pricing decisions require data. By the time you need to take action, it is often too late to collect the needed data or data collection adds to costs and delays. You can avoid this by setting up your CRM, financial data, user surveys and most importantly your SaaS offer to collect the data you will need.

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Steven Forth Steven Forth

Pricing actions and customer experience (CX)

Companies taking a customer centric strategy need to think about how they price. The customer experience of a price change is one of the key things that should be design in any pricing action. How you go about designing and communicating price changes has a big impact on market acceptance and willingness to pay (WTP).

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Steven Forth Steven Forth

Discount professional services before you discount subscriptions

Many organizations will discount software subscriptions before they discount professional services. The logic is you have more room to discount where you have high margins. This is a strategic mistake and reduces long term profit and weakens competitive positioning. Discount professional services before software or data subscriptions.

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Karen Chiang Karen Chiang

Make Choiceful Strategic Decisions with the Levers that Matter —Market and Talent

Executives are looking for data-driven insights to make key decisions that will allow them to execute and drive their businesses forward. Business needs to strike the balance between what its market needs and what it can achieve with its talent. Leaders are tasked with driving business performance and outcomes—outcomes that are usually measured in terms of financial performance. The winning path to do this is to create value for our stakeholders while differentiating to stay ahead of the competition and to drive ongoing engagement with our stakeholders.

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