If changing habits is difficult, how about forming new ones? What does it take to create a habit, and how can we sustain it? Unfortunately, it is not that simple, with many forces at play - some appearing on the conscious level but some running in the background on an auto-pilot. Solution design needs to take habit formation into account.

How often do we do things without asking why we do them this way? What if there is another way? How often do we default to scenarios deeply engraved in our habits? Many truths will fall down one by one when we just dare to imagine, to think about ideas from a neutral perspective. What if...

With the Customer Value Journey ending—although it is a beginning, not the end—I am inviting you for the final stroll along the path, this time considering what it means to be Human Center(ed) - inspired by a video by Don Norman (Nielsen Norman Group).

In the last post, I wrote about the halo effect. In this post, I leave the reader with a few notes regarding empathy - a skill essential these days when emotions are running high due to the influx of information that is not always easy to digest.

Encyclopedia Britannica gives a straightforward explanation of what the halo effect is. According to the editors, it is "an error in reasoning in which an impression formed from a single trait or characteristic is allowed to influence multiple judgments or ratings of unrelated factors." Is that all? An error in judgment. Or, perhaps there is more to it.

From time to time, a book comes along, which will accompany us until our hands are not there to turn worn-out pages. For my father, it was Fate Is the Hunter by Ernest K. Gann. He kept it by his bed until he was no more. I feel that The Creative Act will serve the same purpose for me, and I am glad it's not a paperback edition.

I recently read that we should pay more attention to little things that, when recognized, create a fantastic storyline to follow. So, with this advice in mind, here is my attempt to decipher a piece of art from a fresh perspective.

Let's skip knowledge and talents associated with years of experience and magnificent achievements. Instead, let's look at a set of basic skills - skills that do not require talent yet give any individual a springboard to fly high in the ever-changing socio-economic environment.

The Customer Journey Map is a great way to understand our customers' experience - are they happy, excited, and motivated? Or sad, confused, and unsure if purchasing our software will solve their problems. How is value and pricing communicated, delivered, documented and captured in price across the customer journey?

Working from home has become a standard practice these days. The question remains, can we embrace and enjoy such a setting and if the answer is yes, what opportunities for self-development does it offer?

Instead of preparing the New Year's Resolution lists, I suggest the opposite - let's gather a list of the best moments from the passing year and use it as a launching pad for anything that awaits us. Happy New Year!

Snow outside my window brought back memories of different places, people, and times connected through a sense of tradition. So I decided to share some of those memories, tastes and customs with you five days before Christmas.

A different take on ChatGPT by someone from a tribe of artists. Is more technology a good thing? And if it is, then where does an artist sits on a panel discussing AI-generated content. What is your take on this?

Another post from the Core Concept Series looking at A Skill Assessment. What is it. What are the different types of a Skill Assessment and how Ibbaka Talio fits in it.

Context definition - "The circumstances that form the setting for an event, statement, or idea and in terms of which it can be fully understood and assessed." We need context for every experience we have, especially when we try to determine someone's performance. So, how does this really work?

Is it possible to use meditative techniques to leap forward in a crisis situation? Perhaps it is, and there are a few cues that can be found in books that, at first glance, are not connected. But just wait and see what lessons can be learned.

There are many ways how to organize large lists. They can be sorted in alphabetical order or, perhaps, by meaning. We use lists all the time. Nothing special about this, but alphabetical ordering is only possible in languages possessing an alphabet. Isn't that interesting? What about skills? How to organize them, and why?

If letters are shapes indicating sounds or voices, what are skills? A set of proxies describing an action or a desired outcome? When you think of a skill, what do you see? It is an abstract concept; as with anything abstract, the key to understanding it is the context in which the concept appears.

Sooner or later, everyone discovers what they are good at, what comes naturally, is effortless, and simultaneously provides a lot of satisfaction. That's Talent. What about Knowledge? Is it part of Talent, or does it exist independently? And Skills? Where and how do they fit in?

From an old toy to data curation, data organization, data collection and a few more thoughts in between. What our likes or dislikes say about us, and there is a way to predict what skills should land on a skill profile.