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PeakSpan Capital and Ibbaka Unveil 2nd Annual Net Revenue Retention Survey Results
PeakSpan Capital and Ibbaka have released the 2nd Annual Net Revenue Retention (NRR) 2024 Survey Results, offering valuable insights for B2B SaaS professionals seeking to improve customer retention and reduce churn. Based on responses from 503 SaaS companies, it highlights significant shifts in NRR performance across various SaaS verticals, driven by the integration of AI technologies in 2024.
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Our customers see their average contract value increase 2X-4X, and their NDR (Net Dollar Retention) improve by approximately 10%