IBBAKA FOR CUSTOMER SUCCESS TEAMS

Grow Faster

Unlock Ibbaka's powerful insights on customer value and pricing to supercharge your Net Revenue Retention and outpace the competition.

Value Drives the Subscription Economy

Ibbaka empowers Customer teams to have value based conversations that

Increase NRR

Reduce Churn

Improve CSAT

Understand the Value Delivered to Each Customer

The value each customer perceives and receives is not the same. With Ibbaka get deep insights into the value delivered to each customer allowing you to create intelligent Customer Success strategies.

  • Get deep analysis and benchmarking of all your NRR factors allowing you to take Customer action and drive revenue growth.

  • With Ibbaka AI powered Value Scores and predictive analytics you can identify your highest churn risks allowing you to focus resources and build proactive save plays.

  • Enable CSMs to have business outcome focused conversations ,  uncovering and capturing value for each individual customer and building mutual value plans that deliver results.

Jake Athey, VP Marketing & Customer Experience, Widen

“We have worked with Ibbaka on a series of projects to transform our pricing and strategic positioning. They provided us with the evidence and insight to make strategic decisions and execute with greater predictability.”

Customer Success Resources

Move from Customer Success to Customer Value

Start your Value Journey with Ibbaka.