THE VALUE & PRICING BLOG

The latest stories, blog articles, and pricing news from the Ibbaka team

Steven Forth Steven Forth

Customer Value Management for Everyone

Customer Value Management for Everyone. Ibbaka has leveraged generative AI to make customer value management and value based pricing more effective, easier to adopt and evolve, and more affordable. Learn about the new Ibbaka Foundation package and see how it can impact your ARR, ACV and NRR.

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Steven Forth Steven Forth

Value models trump ROI calculators

Value models are a far more powerful frame for customer value management than ROI calculators. Companies that need to communicate value to buyers and document value for customers need a value model and the ability to communicate value in value stories.

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Steven Forth Steven Forth

Customer Value Management in 2025

The year of the wood snake, 2025, is to be a time of transformation, wisdom, and renewal. This is especially true of customer value management (CVM) which is becoming a strategic way to introduce new products and technology (like AI) and to sustain that revenue over time. Value to Customer (V2C) is the key metric in CVM and is a compelling way to organize operations.

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Steven Forth Steven Forth

Why pricing is part of customer value management

Customer Value Management (CVM) is a rapidly growing category of B2B software. These platforms are used to measure the value being delivered to a customer (Value to Customer or V2C) and manage value communication, delivery and documentation. Pricing is integral to value management as customer see value in relation to price and price in the context of value.

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Steven Forth Steven Forth

Ibbaka makes research its third growth pillar

The rapid of evolution of B2B SaaS and generative AI mean we need new ways to chart and navigate a changing environment. Ibbaka is responding by upgrading its investment in research and community. We are adding research reports and generating value models for many solutions based on publicly available information.

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